Last Updated: 21 April 2026

Welcome to JMB Ticket Concepts. These Terms & Conditions govern your access to and use of our website, ticketing platform, and related services.

By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. About Our Services

JMB Ticket Concepts provides an online platform that allows users to:

• Discover and browse events
• Purchase tickets
• Create and manage events
• Promote and sell tickets as event organisers

We act as a platform provider and may not be the organiser of every event listed on our website.

2. User Accounts

To use certain features, you may be required to create an account.

You agree to:

• Provide accurate and complete information
• Keep your login details secure
• Notify us immediately of any unauthorised access to your account
• Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Ticket Purchases

When you purchase a ticket through our platform:

• You agree to pay the stated ticket price and any applicable fees
• All ticket purchases are subject to availability
• A ticket is only confirmed once payment has been successfully completed
• Tickets may be delivered electronically via email, SMS, or through your account dashboard

You are responsible for ensuring that the email address and phone number you provide are correct.

4. Pricing and Fees

Ticket prices, service charges, and organiser fees are determined by the event organiser and/or JMB Ticket Concepts.

Prices may change without notice before a purchase is completed.

All payments are processed in the applicable currency shown at checkout.

5. Refunds and Cancellations

Refund policies are determined by the event organiser unless otherwise stated.

Tickets may not be refundable except in the following situations:

• The event is cancelled
• The event is significantly changed
• The organiser authorises a refund

If an event is postponed, your ticket may remain valid for the new date unless otherwise specified.

Service fees and processing charges may be non-refundable.

To request a refund, contact us at support@jmbticket.com.

6. Event Organiser Responsibilities

If you use our platform as an organiser, you agree to:

• Provide accurate event details
• Honour all tickets sold
• Comply with all applicable laws and regulations
• Obtain any required licences, permits, or approvals
• Ensure your event is conducted safely and lawfully

We reserve the right to remove, suspend, or refuse events that violate these Terms or applicable law.

7. Prohibited Uses

You agree not to:

• Use the platform for unlawful, fraudulent, or misleading purposes
• Resell or duplicate tickets without authorisation
• Attempt to interfere with or disrupt the website
• Upload harmful software, viruses, or malicious code
• Use automated tools or bots to access the platform without permission

We may suspend or terminate access for users who engage in prohibited conduct.

8. Intellectual Property

All content on this website, including text, graphics, logos, branding, images, and software, is owned by or licensed to JMB Ticket Concepts.

You may not copy, reproduce, distribute, or use our content without prior written permission.

9. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or external services.

We are not responsible for the content, policies, or actions of third parties. Your use of third-party services is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, JMB Ticket Concepts shall not be liable for:

• Event cancellations or postponements
• Losses caused by organisers or third parties
• Errors in event information supplied by organisers
• Technical interruptions or website downtime
• Indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid by you for the relevant ticket or service.

11. Indemnity

You agree to indemnify and hold harmless JMB Ticket Concepts, its employees, partners, and affiliates from any claims, damages, or expenses arising from:

• Your use of the platform
• Your violation of these Terms
• Your infringement of the rights of another person or organisation

12. Suspension or Termination

We reserve the right to suspend or terminate your account or access to our platform at any time if:

• You violate these Terms
• We suspect fraudulent or unlawful activity
• We are required to do so by law

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will take effect immediately upon posting to the website. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Nigeria.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Lagos State.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

JMB Ticket Concepts
Block B, Suite 359 Sura Shopping Complex, Simpson Street, Lagos Island
Email: support@jmbticket.com
Phone: +234 909 506 0137